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Christmas
Delivery Sunday
Graduation
December news
Birthday
Sympathy
Anniversary
Flowers
Tulips
Gerberas
Roses
Lilium
Sunflowers
Mini Roses
Garden roses
Orchid Plant
Occasions
Birthday
Anniversary
Get well soon
Graduation
Birth
It's a boy
It is a girl
For him
Bouquets
For her
Sympathy
Flower Box
Arrangements
Roses
Tulips
Mini Roses
Sunflowers
Lilium
Gerbera
Bouquets and Boxes
Gift packs
Premium Bouquets
Flower boxes
Roses Bouquets
Tulip Bouquet
Flower Box
Sunflower Bouquets
Bouquets of Mini Roses
Gerbera Bouquets
Lilium Bouquets
Gifts
Stuffed Animals
Chocolats
Balloons
Ballon for new baby
Ballons for birthday
Ballons for love
Varios
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Toppers
Pedestals
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Complaints book
Complaints book
In accordance with the provisions of the Consumer Protection and Defense Code, this establishment has a Virtual Claims Book at your disposal. Please complete this form to register a complaint or claim.
Business Name: Grupo Comercializador de Flores S.A.C.
RUC: 20507795642
Address: Av. La Mar 390 Miraflores, province and department of Lima, Republic of Peru.
Identification of the complaining consumer
Name*
Last name*
Email*
Telephone contact*
Other phone (optional)
Type of address*
Select an Address Type
AV
STREET
JR
PASSAGE
Address*
No./Lot*
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Department*
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AMAZONAS
ANCASH
APURIMAC
AREQUIPA
AYACUCHO
CAJAMARCA
CALLAO
CUSCO
HUANCAVELICA
HUANUCO
ICA
JUNIN
LA LIBERTAD
LAMBAYEQUE
LIMA
LORETO
MADRE DE DIOS
MOQUEGUA
PASCO
PIURA
PUNO
SAN MARTIN
TACNA
UCAYALI
TUMBES
Province*
District*
DOCUMENT TYPE*
ID
EC
PASSPORT
Document Number*
Identification of the complaining consumer
AMOUNT OF THE ASSETS SUBJECT TO THE CLAIM*
IDENTIFICATION OF THE CONTRACTED GOOD
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Description*
Identification of the contracted good
Numero de Pedido (opcional)*
Tipo de reclamación*
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Claim: disagreement related to products or services.
Complaint: disagreement not related to products or services; or, discomfort or discontent regarding customer service
The provider must respond to the claim within a period not exceeding thirty (30) calendar days, being able to extend the period up to thirty (30) more days, prior communication to the consumer. The formulation of the claim does not prevent resorting to other dispute channels nor is it a prerequisite to file a complaint with INDECOPI.